Frequently Asked Questions

Everything you need to know about memorial tree gifts and tree planting programs

Frequently Asked Questions

Everything you need to know about memorial tree gifts and tree planting programs

Before You Order

Why should I plant trees through The Trees Remember?

At The Trees Remember, we create meaningful tree gifts that honor loved ones, celebrate life’s milestones, and restore our nation’s woodlands for generations to come. Each handcrafted gift package is thoughtfully designed to make a lasting first impression and is the finest in the business.

What does the recipient receive?

Each tree gift from The Trees Remember is carefully handcrafted to create a memorable first impression. Every gift package includes a beautifully designed keepsake card, personalized with your message, details about the tree planting program, and information about the lasting impact of your gift.

Can I personalize my gift?

Yes. Every tree gift includes a separate notecard for your personal message. If you’d like, we can also personalize the text on the larger keepsake card to say whatever you’d like, provided it fits within the design of the card. Simply let us know your requested changes in the Comments section of the order form. Any revision requests must be submitted when placing your order.

When will my gift package be shipped?

Most orders are handcrafted and mailed within 1–2 business days. If you’ve requested revisions to one of our card designs, additional time may be required while we prepare a proof and receive your approval before production. Express Mail is also available if selected at the time of ordering.

Do you ship to the Recipient or me?

We can mail your tree gift directly to the Recipient or send it to you for hand delivery. Simply provide the appropriate shipping address during checkout. Since our gift packages never include invoices, pricing, or packing slips, every package is ready to be sent directly to the Recipient.

What occasions are tree gifts appropriate for?

Tree gifts are a meaningful way to commemorate many of life’s most important moments, including memorials, celebrations of life, birthdays, new births, weddings, anniversaries, retirements, new homes, holidays, corporate recognition, and remembering beloved pets.

Why is planting trees a better option than giving flowers?

While flowers provide comfort for a few days, a tree gift creates a lasting tribute that continues growing for generations. A gift of trees helps restore our nation’s woodlands while providing the Recipient with a handcrafted keepsake they can treasure long after the occasion has passed. It’s a thoughtful way to honor life’s important moments while leaving a living legacy for the future.

About the Trees

Where will the trees be planted?

Your trees will be planted in one of our carefully selected reforestation programs across the United States. Each planting location has been chosen for its ecological value and long-term restoration goals, helping forests and woodlands recover from wildfires and other natural disasters. To learn more about our current planting locations, visit our Planting Locations page.

How are planting programs established?

Planting programs are established by national conservation organizations, the U.S. Forest Service, and other public land management agencies based on current restoration priorities. Factors such as wildfire recovery, storm damage, insect infestations, and overall forest health help determine where each reforestation program will have the greatest long-term environmental benefit.

Can I choose the planting location?

Yes. You may choose from any of our available planting locations when placing your order.  In fact, The Trees Remember is one of a small number of services that allow for this.  Because reforestation programs open and close over time, available locations may change from year to year. To view our current planting locations, please visit our Planting Locations page.

Is my tree gift marked with identification and can I visit it?

Sadly, it is not possible to visit trees planted through the programs we participate in. Reforestation programs are large-scale conservation efforts funded by many different sources, making it impossible to determine which seedlings resulted from any particular order. Neither the trees nor the planting areas are identified in any way, and many restoration sites are located in very remote areas. Because of the logistics of these programs, neither we, nor our conservation partners, receive specific or detailed information on tree status or location.

What kind of trees are planted?

Tree species are selected by forestry professionals based on the needs of each reforestation program. Native species are chosen to help restore healthy, diverse forests that are best suited to the local climate, soil, and growing conditions.

When are the trees planted?

Seedlings are typically planted during the Spring following your order, giving them the longest growing season in which to take root and thrive. Planting schedules may vary by location and weather conditions to ensure the best opportunity for long-term success.

How many trees should I plant?

The number of trees you plant is entirely your choice. Whether you plant one tree or many, every tree contributes to restoring our nation’s woodlands and creates a lasting legacy for generations to come.

Can I plant trees in memory of a beloved pet?

Yes. Tree gifts are a meaningful way to remember the unconditional love and companionship of a beloved pet. We offer dedicated Pet Loss Tree Gifts for dogs, cats, and other cherished companion animals. Learn more on our Pet Loss Tree Gifts page.

Ordering and Support

Can I order more than one gift at a time?

Yes. You may order multiple tree gifts at one time. If you would like duplicate gift packages sent to additional Recipients for the same Honoree, additional copies may be ordered during checkout. If you have a larger or more complex order, please contact us and we’ll be happy to help.

What if I have a special request?

We’re happy to accommodate special requests whenever possible. If you have questions about customization, larger orders, or anything else not covered during checkout, please contact us before placing your order and we’ll do our best to help.

Do you retain my credit card information?

No. The Trees Remember does not retain your credit card or any other financial information. All payment information is processed securely during checkout, and your financial details are never retained or accessible through our ordering system.

Ready to Give a Very Special Gift?

Whether you're honoring a loved one, celebrating life's milestones, or helping restore our nation's woodlands, we're here to help you create a meaningful gift that will be remembered for generations to come.

CONTACT INFO

125 Hidden Creek Ct.
Pittsboro, NC 27312
Email: info@thetreesremember.com